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1. What is the difference between the City Attorney and the District Attorney?
2. Can the City Attorney represent private citizens?
3. Who does the City Attorney work for?
4. How can I get a copy of the City Code or a City ordinance?
5. Who do I call to report a potential Modesto City Code violation?
6. My neighbor's tree limbs and branches overhang my property. Can I trim them without my neighbor's permission?
7. My neighbor's tree limbs and branches overhang my property. If my neighbor's tree limbs and branches fall on my property, can I make my neighbor clean them up?
8. I drove my car through a pothole in the street and sustained damage to my car. I feel the City was negligent. Will the City pay for this?

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1. How do I obtain a copy of a public record in Modesto?
2. Do I have to make my request in writing?
3. What do I need to say in my request?
4. How long does a City department have to respond to my request?
5. How much may the City charge me for responding to the request?
6. Do I have to tell the City why I want the record?
7. What records are public?
8. If the custodian denies the request, is he or she required to give me a written log listing the documents the City is refusing to disclose?

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1. Where do I go to pay my water bill?
2. Where are claims against the City of Modesto filed?
3. Where are copies of Birth, Marriage or Death Certificates obtained?
4. Where are parking citations paid?
5. Where do I obtain a business license?

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1. When did Modesto become a City?
2. When did Modesto become a Charter City?

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1. Where do I register to vote?
2. Where are divorce papers filed?
3. How can I get tax and ownership information about properties?
4. When does City Council meet?
5. When are the City of Modesto elections held?
6. Where are Applications and/or Rosters for City Boards and Commissions obtained?

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1. How do I contact or make an appointment with a City Council member?
2. Where are the offices of the City Council members located?
3. When are the City Council meetings?
4. How do I get involved in City Government?
5. How do I address the Council at a meeting?
6. How do I get a copy of the Agenda and/or staff report?
7. Are there any Citizen Advisory Group vacancies? / How do I apply for a Citizen Advisory Group position?

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1. What are the Strategic Commitments for the City?
2. What is the goal of the Healthy Economy and Great Quality of Life commitment?
3. What is the goal of the Vibrant Infrastructure and Sustainable Environment commitment?
4. What is the goal of the Great Safe Neighborhoods commitment?
5. What is the goal of the Effective Responsive and Transparent Government commitment?

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1. What is the refund policy for Accounts Receivable (City of Modesto invoices)?
2. What is the refund policy for parking citations?
3. What is the refund policy for permit fees?
4. What is the refund policy for a recreation course?
5. What are the refund and cancellation policies for facility reservations?

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1. Do I need a permit to build a storage shed?
2. How tall can I build my fence without a permit?
3. How do I apply for a Sign Permit?

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1. Is my property a landmark?
2. Can I have my property designated a landmark?
3. Can I have my neighborhood designated?
4. What is the designation process?

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1. Where can I learn more about Modesto’s Commercial Cannabis regulations?
2. How can I find out if a property is zoned for a Commercial Cannabis permit?
3. How do I apply for a Commercial Cannabis permit?
4. What are the fees for Commercial Cannabis permits?
5. How many Commercial Cannabis Businesses are allowed in Modesto?
6. How will Personal Cannabis cultivation be regulated?

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1. Where can I get information about the special taxes on my property tax statement?
2. Where can I get information about the landscape maintenance or lighting assessments on my property tax statement?

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1. I am trying to start or relocate my business in/to the City of Modesto who can I speak to for assistance?

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1. How do I request repairs to my Green Organic Recycling or Black garbage can?
2. How do I request a replacement Green Organic Recycling or Black can?
3. What do I do if my can is stolen?
4. If my cans are removed due to code enforcement actions, what do I need to do to get it back?
5. When is my garbage day?
6. Does the garbage service run today?

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1. I would like to purchase a home, but I don't think I can afford the required down-payment. Does the City of Modesto have any home-buyer assistance programs?
2. What is the telephone number for Housing Assistance?
3. My grandmother's house needs some repairs, but she can't afford to make them. Can the City of Modesto help?

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1. What types of permits are Time and Materials based fees?
2. What types of permits have the Land Surveyor portion of charge that will be on a Time and Material basis because this effort varies significantly?
3. What types of service do significant additional connection fees apply?
4. What type of permits do not include Land Surveyor review cost but will be charged on a Time and Material basis?
5. What type of permits have additional fee charged if City employees perform paving or staking services?
6. What type of permit is for lots greater than 100 feet frontage, each 100 feet or part thereof is considered to be one "lot" (distance to be measured to the nearest 100 feet)?
7. Which permits types require work to be performed by others as needed, when no fee is shown?
8. Which permits are chargeable only when paving is done by the City and the Developer/Owner shall repave all trenches, unless otherwise approved by the City Engineer?
9. Which permits costs shall be paid for emergency or other work performed by City for public health and safety?
10. Which permits have an additional trench restoration fee of $2.50 per square foot?
11. Which permits has inspection fees charged on a Time and Materials basis?
12. Which permits shall have an additional fee of $3.75 per linear feet for small laterals designed and drawn by the City?
13. Which permits require Utility relocation for City Projects are not subject to a charge?
14. Which permits have improvements not otherwise listed such as water line extensions, irrigation lines, irrigation line replacements, storm drain lines, etc.?
15. What type of service will be assessed a "double fee" penalty due to Unpermited Street Work?
16. What service will be calculated by the Public Works Director and other pertinent staff in each instance, based on the actual cost of doing the work, including overhead?
17. Which permits will be charged $2.50 per square feet of Trench Influence Area?
18. Which permits will be charged $1.25 per square feet of Trench Influence Area?
19. What service will be required to place a deposit and replenish funds as they are exhausted?

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1. What type of condition do Single-family residences qualify for the 5/8 inch connection fee?
2. What water fee pays for the time and materials required to install the water service from the City water main to the property line?
3. What water fee pays for the construction of the specific water main that extends down a public right of way to serve a specific property?
4. What water fee pays for the time required to connect a new water main to an existing "live" main for making the connection from a new subdivision to an existing water main?
5. What water fee pays for the time and materials required to install a fire hydrant in the public right-of-way?
6. What water fee pays for the removal and replacement of pavement in the street or alley required for the installation of a water service?
7. What water fee pays for the time required to prepare an Outside City Limits Agreement, including review of costs and administrative preparation?
8. What water fee pays for the time required to perpare a water reimbursement agreement, including review of costs and administrative preparation?
9. What water fee includes backflow?
10. What water fee includes strainer?

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1. What type of tax was passed by the voters with Measure L?
2. When does the tax go into effect, and how long will it be in effect?
3. How much revenue will the City receive from the tax?
4. When will Measure L tax funds begin to be available to the City of Modesto?
5. What projects are planned? How will Measure L revenues be invested?
6. How can I find out which local roads are slated for improvement, and more information about Measure L projects and status?
7. What oversight will be put in place?

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1. Does the City of Modesto have a sign ordinance?
2. What is the telephone number for the Neighborhood Preservation Unit?
3. Where do I report an abandoned vehicle?

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1. What is the General Plan?
2. What is zoning and where can I find zoning information about my property?
3. I know what zone my property is in. What is allowed in that zone?
4. What is a legal-nonconforming condition?
5. What is a variance, and what is the approval process?
6. What is a Planned Development (P-D) Zone?
7. What is a setback? How far must my house or fence be set back from the property line?
8. How do I find the location of my property line?
9. How can I make an adjustment of the lot line between my parcel and my neighbor’s parcel?
10. I am interested in dividing my property into several parcels; is that possible?
11. What’s the process to build a shed or a gazebo in my backyard?
12. Can I build an accessory dwelling unit or in-law quarters on my property?
13. Can I convert my garage into another bedroom, office or recreation room?
14. What kind of approval do I need for adding a second story?
15. I want to start a home business. Where do I begin?
16. What are the regulations for installing a sign?
17. Where can I find application forms and submittal requirements for my planning application?

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1. How do I get new curb ramps in my street?
2. When would the curb ramp be installed?
3. How are the curb ramps prioritized?
4. Can I request a handicap parking spot (Blue Curb and sign) in front of my residence?
5. Do you handle ADA issue with private business?
6. I have an ADA issue with a bus stop, who do I contact?
7. I have an ADA issue with a current area of sidewalk, who do I contact?

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1. How do I apply for a Business License?
2. What do I need to open a business in the City of Modesto?
3. What attachments do I provide when renewing my business license?

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1. How do I update my Business address?
2. Who needs a City of Modesto Business License?
3. Where is the City of Modesto Business License division located?
4. How do I close my Business License?

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1. How much does it cost to open a business in Modesto?
2. How do I pay my annual and quarterly Business taxes?
3. What attachments do I provide when renewing my business license?
4. What is the refund policy for business license taxes?

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1. Where should I post my business license?
2. I used to have a Modesto business license, how do I reactivate it?
3. Do I have to file the Declaration of Gross Receipts forms if I have a minimum license?
4. Do I have to file even if I did not do any business?
5. How do I calculate Mill tax?
6. Can I deduct expenses?
7. What is DID tax?

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1. How do I cancel Auto Pay?
2. How do I sign-up for Auto Pay?
3. How do I sign-up for eBilling?
4. How do I terminate and close my Utility account?

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1. I have a large item to dispose of and would like to schedule someone to pick it up. How do I do that?
2. How do I contest my parking ticket?
3. How do I sign up for or cancel water service?
4. How much does a Business License cost?
5. Is there an IRS office in Modesto?
6. Where can I pay County Fines?
7. Where can I pay my ticket in person?
8. Where do I get a dog license?
9. What is the mission of the Purchasing division?

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1. What if I have a partner?
2. Where should I post my business license?
3. What if I have 2 different types of businesses at a single location?
4. I used to have a Modesto business license, how do I reactivate it?

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1. What is the refund policy for business license taxes?
2. How do I pay my Business taxes?

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1. Where should I post my business license?
2. I used to have a Modesto business license, how do I reactivate it?
3. Do I have to file the Declaration of Gross Receipts forms if I have a minimum license?
4. Do I have to file even if I did not do any business?
5. How do I calculate Mill tax?
6. Can I deduct expenses?

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1. What is the refund policy for parking citations?
2. How do I avoid late fees when disputing citation?

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1. How much is the Senior/Disabled Low Income Discount?
2. Who is eligible for the 25% utility discount?
3. How do I apply for the Low Income Senior/Disabled Assistance program?
4. Can I receive more than one discount if I have multiple utility accounts and still meet the low income eligibility requirements?
5. Will I be notified that my discount application has been approved?
6. Does my discount automatically transfer to my new utility service account if I should move and close my account?
7. Will I be notified when it is time to renew my discount?

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1. How do I sign-up for eBilling?
2. How much will my Deposit be?
3. What is my billing service period?

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1. How much will my deposit be?
2. When will my Utility Bill become delinquent?
3. Do I need Garbage service?
4. When will I receive a Delinquent notice?
5. How do I dispute my bill?
6. How much is a Return Check fee?
7. When will I receive my Final Closing Bill?
8. Who is my Garbage Company?
9. What do I do if my service has been disconnected?
10. When can I expect my service to be restored after making my payment?
11. Who do I contact for a Bulky Item Pick Up?
12. What is my billing service period?
13. If I get disconnected for non-payment does that stop my billing?
14. How do I terminate and close my Utility account?
15. How do I sign-up for eBilling?
16. How do I sign-up for Auto Pay?
17. How do I cancel Auto Pay?

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1. How do I obtain a fire report?
2. Can you come out to check and/or install a smoke detector?
3. How do I report a leaking fire hydrant?
4. Does the Modesto Fire Department check or install car seats?
5. Does the Modesto Fire Department offer CPR classes with certification to the community?
6. Who do I call about fire hazards or overgrown weeds?

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1. What are the Fire Prevention Site Plan Review Guidelines?

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1. How can I verify employment?

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1. What benefits do you offer new employees?
2. Can I apply for a job online?
3. How can I apply for a job with the City of Modesto?
4. Can I fill out one application for several jobs?
5. What happens after I apply for a job?

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1. How do I file a claim for damages against the city?
2. What happens when I do file a claim?
3. Why doesn't the city pay for damages caused by falling limbs from city trees?

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1. What types of events are held at Tenth Street Plaza?
2. Where is Tenth Street Plaza located?
3. How do I get to Tenth Street Plaza from Highway 99?
4. Do you have rental rates for private and non-profit users?
5. Can I have music or amplified sound at my event in the plaza?
6. Can I serve alcohol at my event in the plaza?
7. Do I need security at my event in the plaza?
8. What other permits or approvals are required?
9. How do I make Tenth Street Plaza Reservations?

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1. What hours are the McHenry Mansion and McHenry Museum open?
2. Is there an admission charge for either the McHenry Mansion or the McHenry Museum?
3. How can I contact the Modesto Nuts?
4. What is the phone number for John Thurman Field?

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1. How can I contact the local golf courses?
2. How can I find out about golf tee times?

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1. How many sets of drawings do I need to submit?
2. Who do I contact for street tree information?
3. Where can I get more information on the municipal codes?
4. When do I need to submit the landscape and irrigation plans?
5. When are inspections needed?
6. Do I need to submit landscape and irrigation plans for City review if my project is in the City's sphere of influence?

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1. Do you have rental rates for non-profit facility users?
2. Can I bring in an outside caterer or my own food and beverage if I am renting event space at the Modesto Centre Plaza?
3. Do I need insurance for my event?
4. Does the Modesto Centre Plaza offer Audio Visual Equipment/Audio Visual Services?
5. What kind of payments do you accept for room rental deposits?
6. How can I be an exhibitor at an expo being held at the Modesto Centre Plaza?
7. How do I get to the Modesto Centre Plaza? Where should I enter?
8. Where should I park to attend an event at the Modesto Centre Plaza?
9. How can I reach a Facilitator or an attendee of an event happening at the Modesto Centre Plaza?
10. How do I start the process of booking an event at the Modesto Centre Plaza?
11. Where is the Modesto Centre Plaza box office located? And what are the hours?

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1. Why do I need to create an Account?
2. What are the refund and cancellation policies for facility reservations?
3. Are there discount facility rental rates available for non-profit organizations?
4. How do I pay for my facility reservation?
5. How soon can I set up for my event?
6. When do I pick up the key for American Legion Hall or the Boy Scout Clubhouse?
7. Where do I purchase Insurance and Security for an event at your facility?
8. Where is the Boy Scout Clubhouse located and does it have a kitchen?
9. What type of events can you have at the Mchenry Mansion?
10. What types of services does the Maddux Youth Center provide?

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1. What is the telephone number for the Tagging Hot Line for City parks?
2. How do I report homeless people in the park?
3. Who do I call to report graffiti, vandalism or broken equipment?
4. Who do I call if I have an issue with a City tree on my property or in a park?
5. Who is responsible for broken irrigation in a park, right-of-way or traffic island?

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1. Where can I find information on the City's parks and trails?
2. Where can I get a list of the various activities taking place?
3. I am planning an event, are there any facilities in Modesto that I can rent?
4. Do I need to make a reservation to hold an event in all City of Modesto parks?
5. What are the reservation numbers for County Parks?
6. Who can I call if my neighborhood park needs maintenance?
7. How do I reserve a picnic area in a park?

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1. What is the telephone number for Customer Services?
2. What are the office hours for Customer Services?
3. How can I find out about golf tee times?
4. How can I contact the local golf courses?
5. How do I register my team to play in an adult sport league?
6. Where can I get an adult sport league roster form?
7. Do I need each team member's signature on an adult sport roster form before I turn it in?
8. What classes/activities are available through the City of Modesto Parks, Recreation and Neighborhoods Department?
9. How do I register for a class?
10. Is there a financial assistance program for classes/activities available through the City of Modesto?
11. How do I apply for the Leisure Bucks financial assistance program?
12. Are there programs for senior citizens in Modesto?
13. What classes/activities are available through the City of Modesto Parks, Recreation and Neighborhoods Department?

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1. How can I contact an officer for a report or follow-up to an investigation?

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1. How do I get a copy of a police report?
2. How do I get a vehicle release?
3. Do you do fingerprinting?
4. How do I obtain a bicycle license?
5. Where is the court house?
6. Where do I pay parking tickets?
7. Where is traffic court?
8. What is the non-emergency number?
9. How can I find out if I have a warrant?
10. How do I contest a parking ticket?

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1. How do I become a volunteer?
2. How do I gain admittance into the Police Academy?
3. How do I apply for a position as a Police Officer?
4. What are the qualifications for a Reserve Officer?

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1. What are the goals and objectives of the Youth Wakeup program?
2. Who are the contributors of the Modesto Police Department's Youth Wakeup program classes?
3. Who facilitates the Youth Wakeup program?
4. Where are the classes held for the Youth Wakeup program?
5. What are the topics for the Wakeup program classes?
6. What are the age requirements for the Youth Wakeup program?
7. Are parents required to attend the program classes?
8. How long do the Youth Wakeup program classes go for?

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1. What is the pruning schedule for City trees?
2. What is Mistletoe and should it be reported?
3. What is the process for removing a City tree?
4. Does the City have a method of keeping inventory for City trees?

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1. What do I do if I get a parking citation while in a parking garage or lot?
2. Where are the City owned fee lots located?
3. Where are the City owned parking garages located?
4. How much does it cost to park?
5. If I am driving into the garage to make a payment at City Hall do I have to pay for parking?
6. Can I pay at the meters with a credit card?
7. Can I buy a parking pass for the parking garages?
8. Can I pay at the garage exits?
9. Do I have to display my parking ticket on my dash board?
10. What do I do if I parked in the garage and have lost my ticket?
11. Are there parking attendants to help me pay my fee?
12. Can I pre-pay my parking fee?
13. Can I pre-pay my parking fee at special downtown events?

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1. My garbage wasn't picked up by the garbage company, what do I do?
2. What goes in my green can?
3. Where can I pay my garbage bill?
4. How do I report illegal dumping?
5. How do I dispose of TVs and computer monitors?
6. How do I dispose of tires?
7. How do I schedule a bulky item appointment?
8. How do I dispose of electronics, hazardous waste, chemicals, etc.?
9. Where can I buy the City's compost?
10. What is the telephone number for the Forestry/City Trees Division?
11. What is the telephone number for the Garden Refuse and Leaf Collection Division?

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1. How do I get a pothole repaired?
2. Who maintains the City alleys?
3. How can I get sand bags during storms?
4. Who is responsible for damaged sidewalks?
5. How do I report sidewalk damage?
6. How do I report a problem with a traffic signal, street lights or street signs?
7. When does my street get swept?

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1. How much does the bus cost?
2. How do I ride with my bicycle?

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1. Are personal hygiene wipes labeled flushable actually flushable?
2. How do I properly clean a grease trap?

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1. How do I arrange sewer hookup?
2. How do I sign up for City of Modesto utilities?
3. What do I do if I need assistance after hours or on a weekend or holiday?
4. Can I go birding at the Jennings Facility?
5. How do I arrange a tour at the Sutter Primary Treatment Facility?
6. How do I arrange a tour at Jennings Secondary/Tertiary Treatment Facility?

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1. What do I do if a street is flooded?
2. How do I report waterwaste?
3. My toilet is backed up, do I call a plumber or the City of Modesto?
4. I need to repair my sewer lateral and was informed that the City may have a program to help me, how can I get more information?
5. What do I do if I need wastewater or stormwater collection assistance after hours or on a weekend or holiday?

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1. What are the allowable exemptions for hosing?
2. How long do I have to repair a water leak?
3. Can Restaurants & Food Service establishments serve water?
4. Are ornamental water fountains allowed?
5. What are the rules for irrigating Turf or Ornamental landscapes?
6. Are drip irrigation systems exempt from the watering schedule?
7. What are the rules for using water slide or bounce house with a water slide?
8. What are the rules for swimming pools and kiddie pools?
9. What is the protocol for car washing?
10. Does the City of Modesto offer assistance in setting my sprinkler timer?
11. Can I water outdoor potted plants on non watering days?
12. If I have a private well, do I have to adhere to the watering schedule?

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1. What is a Cross-Connection?
2. What is a Backflow?
3. What causes backflow?
4. What can I do to safeguard my building/facility from backflow?
5. How can I get my backflow preventers tested for compliance?
6. What Backflow preventer is right for my building/facility?
7. Are Backflow Preventers required by law?
8. What is a Backflow Assembly?
9. Why did I receive a letter stating that I need to install a backflow assembly?
10. I received a notice of non-compliance that stated I didn't have my backflow tested, repaired, or installed. What do I do?
11. What happens if I do not comply with the requirements?

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1. What are Nitrates?
2. What is the concern about nitrate/nitrite in drinking water?
3. What is the treatment for Nitrate?
4. What are resin beds in drinking water?
5. Why is water disinfected?
6. What is the filtration process for the disinfection of bacteria in drinking water?
7. What is water chlorination?
8. Is Chlorine treatment new?

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1. What is Water Rate Low Income Assistance program?
2. Who is eligible for the Water Rate Low Income Assistance program?
3. Can I be enrolled in more than one Low Income Assistance program?
4. How do I apply for Low Income Rate assistance?
5. When will I see the $10 discount on my bill?

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1. What do I do about a water leak?
2. I see water waste, how do I report it?
3. How do I get a new water service or stop service?
4. How do I get my water service turned off for repairs? Is there a charge?
5. Why am I getting a meter? When will I be billed per metered usage?
6. My water pressure seems low, what should my pressure be?
7. My water has a bad taste or odor, is it safe to drink?
8. What do I do if I need emergency water service repairs after hours or on a weekend?
9. How can I save money on my water bill?
10. Why a water rate increase?